beta1 FAQ — Questions Answered for Pakistan Players

No — registration is completely free. There is no joining fee, monthly charge or any cost associated with creating an account. You only spend money when you choose to make a deposit, and even then you decide the amount at your own comfort level.

No. beta1 strictly permits one account per person. Duplicate accounts violate the Terms and Conditions and may result in both accounts being closed, with any bonuses forfeited. If you have forgotten your login details, contact support through live chat — do not register again.

You must be 18 years old or above to register and use beta1. Age verification may be requested at any point during your account lifetime. Accounts found to belong to persons under 18 are closed immediately, with no exceptions.

Use the forgotten password option on the Login page, or contact support via live chat 24/7. The support team will verify your identity through your registered mobile number or email and help you reset access. Never create a second account to get around a forgotten password — it will be treated as a duplicate and closed.

beta1 supports deposits via JazzCash, Easypaisa, Raast, Bank Transfer and mobile wallets. All transactions are processed in PKR — there is no currency conversion. Head to the Deposit page to see the current methods and any applicable minimum deposit amounts.

JazzCash and Easypaisa deposits typically appear in your beta1 balance within a few minutes. Raast and bank transfer timings depend on your bank's processing schedule — most bank transfers reflect on the same business day, though it can take longer at weekends or on public holidays in Pakistan.

Minimum deposit amounts vary by payment method. The current minimums for each method are listed on the Deposit page. Generally the minimums are set at an accessible level so players can get started without needing a large upfront amount.

Wait a few minutes and refresh your account balance. Mobile wallet transactions occasionally experience a short delay. If your balance has still not updated after 15–20 minutes, contact beta1 support via live chat with your transaction reference number, transaction time and the amount. The team can locate the payment and credit your account manually.

Yes. beta1 provides deposit limit tools in your account settings — you can set daily, weekly or monthly PKR caps. These are part of the responsible gaming features and are available to every player. Lowering a limit applies immediately. Raising a limit has a mandatory delay to prevent impulsive decisions. See the Responsible Gaming page for full details.

Log in to your account and navigate to the Withdrawal page. Select your preferred withdrawal method (JazzCash, Easypaisa, Raast or bank transfer), enter the PKR amount you want to withdraw and confirm. Withdrawals are processed to the account verified in your registered name.

JazzCash and Easypaisa withdrawals are typically processed quickly, often within a few hours once approved. Bank transfers and Raast may take one to two business days. Processing times are listed in full on the Withdrawal page. If your withdrawal has not arrived within the stated timeframe, contact support with your withdrawal request ID.

No. beta1's policy is that withdrawals must go to an account in the same name as the registered player. This is a security requirement, not a convenience restriction — it protects you and the platform from fraud. If you need to update your withdrawal account, contact support.

Yes, minimum withdrawal amounts apply and vary by method. The current figures are published on the Withdrawal page. If your real-money balance is below the minimum, you will need to wager it down or top it up before a withdrawal can be submitted.

Yes — Cricket is one of the primary sports on beta1, including Pakistan Super League, T20 internationals and domestic cricket. Markets include match winner, top batsman, total runs, live in-play betting and more. Football and Esports are also available. See the Sports page for current markets.

Live in-play betting lets you place bets on a match that is already in progress — odds update in real time based on what is happening on the pitch. For PSL and T20 cricket this includes ball-by-ball markets. You can bet on the next wicket, the next over's runs and other live-specific markets that are not available pre-match.

Cash out is available on selected markets. When eligible, a cash out option appears against your active bets in the bet slip or My Bets section. The cash out value fluctuates with the current state of the match — it may be higher or lower than your original stake depending on how the game is going.

Void and abandonment rules follow standard sportsbook practice. If a match is abandoned before the minimum required overs or time has been played, most bets are voided and stakes are returned. Specific rules depend on the sport and market — full bet settlement rules are in the Terms and Conditions.

The Live Casino on beta1 includes real-dealer Baccarat, Roulette, Blackjack and game show-style titles. Tables are streamed in HD 24/7. There are multiple table variants including different bet limits, so whether you are playing with a small PKR balance or a larger one, there is usually a suitable table available.

No download is required to play Live Casino on the desktop or mobile browser — it runs directly in your browser. If you want the best mobile experience, the beta1 app provides a smoother stream with less buffering, particularly on mobile data connections common in Pakistan.

Minimum bets vary by game and table variant. Entry-level tables have accessible PKR minimums so you can enjoy live dealer games without committing a large amount per round. The bet limits are displayed on the table thumbnail before you join. High-limit tables are also available for players who prefer larger stakes.

Fish games are arcade-style shooting games where you aim at and catch fish to win prizes. Different fish have different point values, and special fish or bosses award larger payouts. You spend bullets (which cost PKR from your balance) to shoot, and winnings are credited back to your balance. They are fast, visually engaging and a popular alternative to traditional casino games. Visit the Fish Games page to see what is available.

Yes — Fish Games on beta1 are fully optimised for mobile and play well on both Android and iOS. The beta1 app provides the smoothest fish game experience. The mobile browser version also works, though app gameplay tends to be more responsive.

New beta1 registrations are eligible for a welcome bonus on their first deposit. The current bonus offer, eligibility criteria and wagering requirements are detailed on the Promotions page. Claiming the bonus is optional — you can deposit and play without it if you prefer no wagering conditions.

A wagering requirement (sometimes called rollover) is the number of times you need to bet the bonus amount before you can withdraw the associated winnings. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place bets totalling PKR 10,000 before that bonus becomes withdrawable. The full terms for each promotion, including any game contribution percentages, are listed on the Promotions page.

Yes — beta1 runs ongoing promotions including reload bonuses, cashback offers and special events around major cricket and PSL tournaments. Check the Promotions page regularly and make sure your account notification preferences are turned on so you do not miss time-sensitive offers.

Welcome bonuses generally need to be opted in or selected at the time of the qualifying deposit. If you did not claim it during your first deposit, contact beta1 support via live chat as soon as possible — they can check whether an exception can be made depending on current promotional terms and timing.

Visit the App page on beta1.pro for download instructions. The app is available for both Android and iOS. The App page has the direct download link and step-by-step installation guidance for each operating system.

Yes, the app is completely free to download and install. It uses the same account as the browser version — you do not need to register again if you already have a beta1 account. Just log in with your existing credentials and everything syncs automatically.

The beta1 app supports a range of Android versions including many mid-range and older devices common in Pakistan. Minimum OS requirements are listed on the App page. If your phone is below the minimum version, the mobile browser version of beta1.pro works well as an alternative on most smartphones.

beta1 uses TLS encryption for all data in transit between your device and the platform. Passwords are hashed — not stored in plain text. Payment data is handled through secure processing channels. The full data handling policy is in the Privacy Policy.

No — this is not legitimate. beta1 support will never ask for your password via live chat, SMS, phone call or email. If you receive such a request, do not share any credentials. Report the contact to beta1's actual support team through the official live chat on beta1.pro immediately.

Change your password immediately from account settings and contact beta1 support via live chat. The support team can review your login history, close all active sessions except yours and take additional steps to secure the account. Act quickly — do not wait.

Log in and go to account settings. Under the Responsible Gaming section, you will find options to set daily, weekly or monthly PKR deposit limits. Lowering a limit applies immediately. Raising a limit has a mandatory delay. Full guidance is on the Responsible Gaming page.

Self-exclusion closes your beta1 account for a set period you choose — typically 6 months, 1 year or indefinitely. During the period you cannot log in, deposit or play. Marketing communications are also paused. You can initiate self-exclusion from account settings or by contacting the support team via live chat. Requests to reopen early are not processed. See the Responsible Gaming page for full details.

Contact beta1 support via live chat to discuss your options — they can apply a deposit limit, cooling-off period or self-exclusion immediately and without judgement. For support beyond what a gaming platform can offer, speaking to a trusted family member, friend or counsellor is a valuable step. Using the tools on the Responsible Gaming page is a sign of good decision-making, not weakness.