beta1 Privacy Policy — How We Handle Your Personal Data

1 Overview

beta1.pro ("beta1", "the Platform", "we", "us") is an online gaming and entertainment platform serving players in Pakistan. This Privacy Policy applies to all data collected through beta1.pro, the beta1 mobile app and any related communication channels including customer support.

When you create an account, make a deposit, place a bet, contact support or simply browse the site, data is generated. This policy explains what that data is, why it exists and how we treat it. We take these obligations seriously — your trust in handing over personal information to register and make PKR payments is not something we treat lightly.

By registering an account or using beta1's services, you acknowledge that you have read this Privacy Policy and accept the practices described here. If you do not accept these practices, do not create an account. If you have questions about any part of this policy, contact the beta1 support team before registering.

2 Data We Collect

The data beta1 collects falls into three broad categories: information you provide directly, information generated automatically by your use of the platform, and information received from third-party services such as payment processors.

Information you provide directly

• Full name as it appears on your identity documents
• Date of birth (used to verify that you are 18 or older)
• Mobile phone number registered in Pakistan
• Email address
• Password (stored in encrypted form — beta1 staff cannot see your actual password)
• Identity documents submitted during verification (copy of CNIC or other government-issued ID)
• Payment account details for JazzCash, Easypaisa, Raast or bank transfer — used to process deposits and withdrawals
• Communications sent to beta1 support, including chat transcripts and email correspondence

Information generated automatically

• Your IP address and approximate geographical location at the time of login and during active sessions
• Device type, operating system and browser version used to access the platform
• Pages visited, game sessions started, bets placed and their outcomes — all timestamped
• Deposit and withdrawal transaction records including amounts in PKR, timestamps and payment channels used
• Bonus claims, wager progression data and session duration
• Login history and any failed login attempts on your account

Information from third parties

• Payment confirmation data received from JazzCash, Easypaisa and Raast payment processors
• Identity verification data returned from document verification services when you complete the verification process
• Fraud and risk signals from security service providers used to protect accounts

3 How We Use Your Data

Every piece of data beta1 collects is used for one or more of the following purposes. We do not process your data for purposes beyond those listed here without informing you and, where required, seeking your consent.

Where we conduct analytics on platform usage to improve the product — for example, understanding which game categories are most used on mobile devices — this is done on aggregated, anonymised data. It does not involve linking behaviour back to identifiable individual accounts.

4 Payment Data and PKR Transactions

Payment processing on beta1 involves JazzCash, Easypaisa, Raast and bank transfer services. When you make a deposit or withdrawal, both beta1 and the payment service provider handle parts of the transaction. Here is how responsibility is divided:

• beta1 receives confirmation of payment from the payment provider — including the amount, timestamp and a transaction reference. beta1 uses this to credit or debit your account correctly.
• beta1 does not store your full JazzCash or Easypaisa PIN or any banking authentication credentials. These are handled entirely within the payment provider's own secure systems and are never transmitted to or stored on beta1's servers.
• The payment provider receives and processes the actual financial transaction and is subject to its own privacy policy and security standards.
• beta1 stores PKR transaction records — amounts, timestamps, channels used and reference numbers — as part of your account history. This data is needed for account reconciliation, withdrawal processing and responding to payment disputes.
• Withdrawal destinations must be verified as belonging to the account holder. This verification check involves confirming that the name on the payment account matches your registered beta1 account name. This data is not stored beyond what is needed for ongoing verification purposes.

5 Cookies and Tracking Technologies

beta1.pro uses cookies and similar technologies to make the platform work properly and to understand how it is being used. Here is a breakdown of what is used and why:

Essential cookies

These are required for the platform to function. They handle your login session, maintain your account state between pages, and protect against cross-site request forgery attacks. Without these cookies, the platform cannot work. You cannot opt out of essential cookies while using the site.

Functional cookies

These remember preferences such as your preferred language setting, whether you have dismissed a notification, and similar small UI states. They make the experience more consistent across visits but are not critical to platform operation.

Analytics cookies

beta1 uses anonymised session analytics to understand how players navigate the platform — which pages load slowly, where users drop off during the deposit flow, which game categories are accessed most from mobile. This data is aggregated and does not identify individual users. It informs product improvements.

No third-party advertising cookies

beta1 does not use advertising networks, retargeting pixels or social media tracking cookies. You will not find Facebook Pixel, Google Ads tags or similar advertising trackers on beta1.pro. If you see beta1 content elsewhere on the internet, it is not because we tracked your behaviour on this site and passed it to an advertising network.

Most browsers allow you to manage cookie settings — you can clear existing cookies, block new ones or be notified when cookies are set. Note that blocking essential cookies will prevent you from using your account on beta1.

6 Data Sharing and Third Parties

beta1 shares your data only in the circumstances listed below. We do not sell, rent or trade your personal data to third parties for commercial or marketing purposes.

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the data necessary to execute your payment transactions — your account name, transaction amount and reference. They are bound by their own data protection obligations.
• Identity verification services: When you submit identity documents, they are processed by a secure document verification service. Only the verification outcome (pass/fail and the verified name and date of birth) is returned to beta1's systems. Document images are not stored by beta1.
• Fraud and security providers: Risk signals and anomalous activity flags are checked against security services to protect your account and the platform. This involves sharing IP addresses, device fingerprints and login patterns — not personal identity data.
• Legal and regulatory requirements: beta1 may disclose account data if required by a valid legal order, court process or regulatory authority with jurisdiction. We will inform you of such a request where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition or significant business restructuring, account data may transfer to the successor entity. Players would be notified before any such transfer, with options to close their account if they do not wish to continue.

All third parties who receive data from beta1 are required to handle it securely, use it only for the stated purpose and not retain it beyond what is necessary for that purpose.

7 Data Retention

beta1 retains your personal data for as long as your account is active and for a period after account closure as required by financial record-keeping obligations. The following retention guidelines apply:

• Active account data — including profile information, transaction history and gaming records — is retained for as long as the account remains open.
• After account closure, core account and transaction records are retained for a minimum period to meet financial compliance obligations. This is standard practice for any platform that handles real-money transactions.
• Support communications are retained for a reasonable period to allow reference in any subsequent queries or disputes.
• Identity documents submitted for verification are not retained as images on beta1's systems beyond the point of verification. Only the verified outcome data is retained.
• Anonymised analytics data — with no link to individual accounts — may be retained indefinitely as it forms part of aggregate platform statistics.

If you close your account and wish to request deletion of your personal data, contact support. We will process this request subject to any legal retention requirements that apply to financial records.

8 Security Measures

Protecting your account and personal data is taken seriously at beta1. The following technical and operational measures are in place:

• All data transmitted between your device and beta1.pro is encrypted using TLS (HTTPS). Your browser will show the padlock icon confirming this connection.
• Passwords are hashed using a strong cryptographic algorithm before storage. beta1 staff have no access to your actual password — only you know it.
• Login activity is monitored. Repeated failed attempts trigger account protection measures. Logins from unfamiliar devices or locations may trigger additional verification steps.
• Payment withdrawals can only be directed to accounts verified as belonging to the registered account holder. This prevents funds from being misdirected even in cases of account compromise.
• Internal access to player data is restricted to staff with a legitimate operational need. Access is logged and audited.
• The platform undergoes regular security reviews to identify and remediate vulnerabilities.

No online platform can guarantee absolute security against all possible threats. However, the measures above represent a serious and ongoing commitment to keeping your data and funds safe. If you discover or suspect a security vulnerability on beta1.pro, report it to the support team immediately.

9 Your Rights Over Your Data

As a beta1 player, you have the following rights regarding your personal data. To exercise any of these rights, contact the support team through live chat or email with your account details and the specific request.

10 Children's Privacy

beta1 is strictly an adult platform. We do not knowingly collect personal data from persons under the age of 18. Age verification is required as part of the registration and withdrawal process.

If beta1 becomes aware that a person under 18 has created an account, that account will be closed immediately, any balance will be returned to the verified payment source (if deposit funds can be identified), and the associated personal data will be removed from our systems.

If you believe a minor has registered on beta1 using details that should not have been possible to obtain, please contact support immediately with the details you have available so we can investigate and take appropriate action.

11 Updates to This Privacy Policy

beta1 may update this Privacy Policy from time to time as the platform evolves, as new services are added or as data protection best practices develop. When material changes are made — particularly any change that affects how your data is shared or used — we will notify active account holders by email or through an in-platform notification before the changes take effect.

The date at the top of this page reflects when the policy was last updated. Continued use of beta1.pro after an updated policy is published constitutes your acceptance of the changes. If you do not accept the updated terms, you should close your account and request deletion of your data before the changes take effect.

The most current version of this Privacy Policy is always available on this page at beta1.pro/privacy-policy.

12 Contact and Data Requests

For any questions about this Privacy Policy, to exercise your data rights or to report a privacy concern, contact the beta1 support team through the live chat available on the platform. Live chat is available 24/7 and is the fastest way to reach the team for any account or data matter.

For written requests — particularly access requests, deletion requests or formal complaints — you can also reach us by email at [email protected]. Please include your registered account email address or mobile number so the support team can locate your account efficiently.

beta1 commits to responding to data-related requests within a reasonable timeframe. Complex requests — such as a full data export — may take longer than simple queries, but you will be kept informed of progress.